Business Customers
Start, Stop or Transfer Service
If you need to establish power for a business, please provide the following information to Cullman Power Board customer service at (256) 734-2343 or visit our office located at 106 2nd Ave NE:
- Articles of Organization showing business name
- Tax ID # and Form (which is a Tax form showing EIN # on it with the company name)
- Business License for City of Cullman and State of Alabama
- Phone # for whomever you would want to get updated information for outages/weather from Cullman Power Board
- Email Address for whomever you would want to get updated information on your account
- For new service or modification to an existing service, Aid to Construction will apply
We do require a deposit to be made on all new accounts. For Commercial customers, the deposit will be calculated based on twice the highest rate for service for the previous year or size of building. If the previous service is not known, then a minimum of $500.00 is required.
Start, Stop or Transfer Service
If you need to establish power for a business, please provide the following information to Cullman Power Board customer service at (256) 734-2343 or visit our office located at 106 2nd Ave NE:
Frequently Asked Questions
To establish service, please provide:
• Articles of Organization showing the business name
• Tax Identification Number (EIN) with an official tax form displaying the company name
• Business License for the City of Cullman and the State of Alabama
• A phone number for outage and weather notifications
• An email address for account updates
Once you submit the required documents, a Cullman Power Board representative will send you an application to review and sign.
After the signed application is returned and the deposit is paid, we will complete your service setup.
Yes, a deposit is required for all new commercial accounts.
The deposit is based on:
• Twice the highest monthly bill for the location over the previous 12 months, or
• The size of the building, if billing history is not available
If no previous service history is available, a minimum deposit of $500.00 is required.
Service can be established once all required documents are submitted, the application is signed, and the deposit has been paid.
This allows us to send important updates about outages, weather events, and your account so your business can stay informed.
We offer several convenient options, including:
• Online payments
• Customer portal access
• AutoPay enrollment
• Mobile app access
Yes. Electric service is handled through Cullman Power Board, but other utilities must be set up separately:
Water/Sewer/Sanitation: City of Cullman Water Department
Phone: 256-775-7210
Hours: Monday–Friday, 7:30 AM – 3:30 PM
Gas Service: Cullman Jefferson Gas
Phone: 256-734-1911
Hours: Monday–Thursday, 7:30 AM – 4:30 PM (Closed Fridays)
Aid to Construction is a cost that may be required when new or upgraded electrical service is needed to serve your property. This can include extending power lines, upgrading equipment, or installing new infrastructure. Not all projects require Aid to Construction, but it is common for new commercial developments.
This cost is separate from your account deposit and is based on the specific needs of your project. Our team will review your service request and notify you in advance if Aid to Construction is required.